:root{--iam-blue:#3D5561;--iam-orange:#E3A14C;--iam-white:#ffffff;--iam-light-gray:rgba(248,249,250,0.85);--iam-shadow:0 10px 40px rgba(0,0,0,0.15);--iam-border:1px solid rgba(255,255,255,0.4)}#iam-chat-fab{position:fixed;bottom:30px;right:30px;width:60px;height:60px;background:var(--iam-orange);border-radius:50%;box-shadow:var(--iam-shadow);cursor:pointer;z-index:99999;display:flex;align-items:center;justify-content:center;transition:transform 0.3s cubic-bezier(0.175,0.885,0.32,1.275),background-color 0.2s}#iam-chat-fab:hover{transform:scale(1.1) rotate(5deg);background:#d4913c}#iam-chat-fab svg{width:28px;height:28px;fill:var(--iam-white)}.iam-chat-fab-tooltip{position:absolute;right:75px;background:var(--iam-blue);color:var(--iam-white);padding:8px 16px;border-radius:30px;font-size:13px;font-weight:700;white-space:nowrap;box-shadow:0 4px 15px rgba(0,0,0,0.15);pointer-events:none;font-family:'DM Sans','Source Sans Pro',sans-serif;opacity:0;transform:translateX(-10px);animation:tooltipFadeIn 0.8s 1s cubic-bezier(0.165,0.84,0.44,1) forwards}.iam-chat-fab-tooltip::after{content:'';position:absolute;top:50%;right:-6px;transform:translateY(-50%);border-width:6px 0 6px 6px;border-style:solid;border-color:transparent transparent transparent var(--iam-blue)}@keyframes tooltipFadeIn{to{opacity:1;transform:translateX(0)}}#iam-chat-fab.open .iam-chat-fab-tooltip{opacity:0 !important;transform:translateX(10px) !important;pointer-events:none}@media (max-width:480px){.iam-chat-fab-tooltip{display:none !important}}#iam-chat-window{position:fixed;bottom:100px;right:30px;width:380px;height:550px;max-height:80vh;background:rgba(255,255,255,0.94) !important;backdrop-filter:blur(15px) !important;-webkit-backdrop-filter:blur(15px) !important;border:var(--iam-border) !important;border-radius:20px;box-shadow:0 15px 50px rgba(0,0,0,0.18);z-index:99999;display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(30px) scale(0.95);pointer-events:none;transition:opacity 0.4s cubic-bezier(0.165,0.84,0.44,1),transform 0.4s cubic-bezier(0.165,0.84,0.44,1);font-family:'DM Sans','Source Sans Pro',sans-serif}#iam-chat-window.open{opacity:1;transform:translateY(0) scale(1);pointer-events:all}.iam-chat-header{background:var(--iam-blue);color:var(--iam-white);padding:16px 20px;display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid rgba(255,255,255,0.1)}.iam-chat-header-left{display:flex;align-items:center;gap:12px}.iam-chat-avatar-container{width:36px;height:36px;border-radius:50%;background:#fff;display:flex;align-items:center;justify-content:center;box-shadow:0 3px 8px rgba(0,0,0,0.15);overflow:hidden}.iam-chat-avatar-img{width:26px;height:26px;object-fit:contain;animation:slowSpin 25s linear infinite}@keyframes slowSpin{from{transform:rotate(0deg)}to{transform:rotate(360deg)}}.iam-chat-title-wrapper{display:flex;flex-direction:column}.iam-chat-header h3{margin:0;font-family:'Playfair Display',serif;font-size:16px;font-weight:700;letter-spacing:0.5px;display:flex;align-items:center;line-height:1.2;color:var(--iam-white) !important}.online-status-container{display:flex;align-items:center;font-size:11px;opacity:0.8;margin-top:2px;gap:5px}.online-status-dot{width:7px;height:7px;background:#2ecc71;border-radius:50%;display:inline-block;box-shadow:0 0 6px #2ecc71;animation:pulseDot 2s infinite}@keyframes pulseDot{0%{transform:scale(0.95);opacity:0.8}70%{transform:scale(1.4);opacity:0.2}100%{transform:scale(0.95);opacity:0.8}}70%{box-shadow:0 0 0 6px rgba(46,204,113,0)}100%{box-shadow:0 0 0 0 rgba(46,204,113,0)}}.iam-chat-close{background:transparent !important;border:none !important;color:var(--iam-white) !important;font-size:26px !important;cursor:pointer !important;padding:0 !important;line-height:1 !important;opacity:0.7 !important;min-height:unset !important;min-width:unset !important;width:auto !important;height:auto !important;border-radius:0 !important;display:inline-block !important;transition:opacity 0.2s,transform 0.2s !important}.iam-chat-close:hover{opacity:1 !important;transform:scale(1.1) !important;background:transparent !important}#iam-chat-messages{flex:1;padding:20px;overflow-y:auto;background:var(--iam-light-gray);display:flex;flex-direction:column;gap:15px;scroll-behavior:smooth}.iam-message{max-width:80%;padding:12px 16px;border-radius:18px;font-size:14px;line-height:1.5;position:relative;box-shadow:0 2px 5px rgba(0,0,0,0.03);animation:bubbleElastic 0.4s cubic-bezier(0.175,0.885,0.32,1.275) both}@keyframes bubbleElastic{from{opacity:0;transform:scale(0.8) translateY(20px)}to{opacity:1;transform:scale(1) translateY(0)}}.iam-message.bot{background:var(--iam-white);color:#333;border-bottom-left-radius:4px;border:1px solid rgba(225,225,225,0.5);align-self:flex-start}.iam-message.user{background:var(--iam-orange);color:var(--iam-white);align-self:flex-end;border-bottom-right-radius:4px}.iam-message a{color:#0d6efd;text-decoration:underline;font-weight:600}.iam-message.user a{color:#fff}.iam-typing-indicator{display:flex;align-items:center;gap:4px;padding:4px 6px;height:14px}.iam-typing-indicator span{display:inline-block;width:7px;height:7px;background:#999;border-radius:50%;animation:typingBounce 1.4s infinite both}.iam-typing-indicator span:nth-child(2){animation-delay:0.2s}.iam-typing-indicator span:nth-child(3){animation-delay:0.4s}@keyframes typingBounce{0%,80%,100%{transform:scale(0.6);opacity:0.5}40%{transform:scale(1.1) translateY(-4px);opacity:1;background:var(--iam-orange)}}.iam-chat-options{display:flex;flex-wrap:wrap;gap:8px;margin-top:5px;animation:bubbleElastic 0.4s cubic-bezier(0.175,0.885,0.32,1.275) both}.iam-chat-option{background:var(--iam-white);border:1.5px solid var(--iam-orange);color:var(--iam-orange);padding:8px 14px;border-radius:20px;font-size:12px;font-weight:700;cursor:pointer;box-shadow:0 2px 6px rgba(227,161,76,0.08);transition:background-color 0.2s ease-in-out,transform 0.2s ease-in-out}.iam-chat-option:hover{background:var(--iam-orange);color:var(--iam-white);transform:translateY(-1px);box-shadow:0 4px 8px rgba(227,161,76,0.2)}.iam-chat-input-area{padding:15px 20px;background:var(--iam-white);border-top:1px solid rgba(238,238,238,0.8);display:flex;align-items:center;gap:12px}#iam-chat-input{flex:1;border:1.5px solid #e2e8f0;border-radius:25px;padding:10px 18px;font-size:14px;outline:none;background:#fdfdfd;transition:background-color 0.2s}#iam-chat-input:focus{border-color:var(--iam-orange);background-color:#fff;box-shadow:0 0 0 3px rgba(227,161,76,0.1)}#iam-chat-menu-btn{background:#f1f5f9 !important;color:#475569 !important;border:none !important;width:38px !important;height:38px !important;min-height:unset !important;min-width:unset !important;padding:0 !important;border-radius:50% !important;cursor:pointer !important;display:flex !important;align-items:center !important;justify-content:center !important;transition:background-color 0.2s,transform 0.2s !important}#iam-chat-menu-btn:hover{background:#e2e8f0 !important;color:var(--iam-blue) !important;transform:rotate(45deg) !important}#iam-chat-menu-btn svg{width:18px !important;height:18px !important;fill:currentColor !important}#iam-chat-send{background:var(--iam-blue) !important;color:var(--iam-white) !important;border:none !important;width:38px !important;height:38px !important;min-height:unset !important;min-width:unset !important;padding:0 !important;border-radius:50% !important;cursor:pointer !important;display:flex !important;align-items:center !important;justify-content:center !important;transition:transform 0.2s,background-color 0.2s !important;box-shadow:0 3px 8px rgba(61,85,97,0.2) !important}#iam-chat-send:hover{transform:scale(1.08) !important;background:#2d3f48 !important}#iam-chat-send svg{width:15px !important;height:15px !important;fill:var(--iam-white) !important;margin-left:2px !important}.iam-tkt-form{font-family:'DM Sans','Source Sans Pro',sans-serif}.iam-tkt-form input.tkt-input,.iam-tkt-form textarea.tkt-input{background:#ffffff !important;color:#1e293b !important;font-family:inherit !important;transition:background-color 0.2s !important}.iam-tkt-form input.tkt-input:focus,.iam-tkt-form textarea.tkt-input:focus{border-color:var(--iam-orange) !important;box-shadow:0 0 0 3px rgba(227,161,76,0.15) !important;outline:none !important}.iam-tkt-form .iam-tkt-submit:hover{background:#2d3f48 !important}html.dark-mode .iam-tkt-form{background:#161e29 !important;border-color:#2a3646 !important}html.dark-mode .iam-tkt-form div,html.dark-mode .iam-tkt-form label{color:#cbd5e1 !important}html.dark-mode .iam-tkt-form input.tkt-input,html.dark-mode .iam-tkt-form textarea.tkt-input{background:#121820 !important;border-color:#2a3646 !important;color:#ffffff !important}html.dark-mode .iam-tkt-form input.tkt-input:focus,html.dark-mode .iam-tkt-form textarea.tkt-input:focus{border-color:var(--iam-orange) !important}html.dark-mode .iam-tkt-form .iam-tkt-submit{background:var(--iam-orange) !important;color:#ffffff !important}html.dark-mode .iam-tkt-form .iam-tkt-submit:hover{background:#d4913c !important}@media (max-width:768px){#iam-chat-window{width:calc(100% - 30px) !important;right:15px !important;bottom:85px !important;height:calc(100% - 100px) !important;max-height:500px !important;border-radius:16px !important}.iam-chat-header{padding:12px 15px !important}#iam-chat-messages{padding:15px !important;gap:12px !important}.iam-chat-input-area{padding:10px 15px !important;gap:8px !important}#iam-chat-input{padding:8px 14px !important;font-size:13px !important}#iam-chat-menu-btn,#iam-chat-send{width:34px !important;height:34px !important}}@media (max-width:768px){#iam-chat-fab{bottom:72px !important;right:14px !important;width:48px !important;height:48px !important;box-shadow:0 4px 16px rgba(0,0,0,0.25) !important;z-index:9999999 !important}#iam-chat-fab svg{width:24px !important;height:24px !important}#iam-chat-window{bottom:125px !important;right:10px !important;left:10px !important;width:auto !important;max-height:calc(100vh - 150px) !important;z-index:9999999 !important}.iam-chat-fab-tooltip{bottom:128px !important;right:14px !important}}